Review Concierge for Local Businesses

Every Google review answered in 24 hours — without you lifting a finger.

Done-for-you review management for local businesses. We monitor your Google reviews around the clock, draft professional replies in your voice, and you approve each one with a single tap from your email. Nothing ever posts without you.

What’s Included

  • 24/7 Google review monitoring
  • A personalized reply drafted within 24 hours of every review
  • One-tap approve-or-edit by email — nothing posts without your approval
  • Professional, discreet replies — we never disclose private customer details or argue publicly.
  • Negative reviews get a de-escalation draft plus a script to move the conversation offline
  • Weekly KPI report: new reviews, rating trend, response rate, response time, top customer themes
  • Monthly snapshot of your rating vs your 3 nearest competitors

How It Works

How the Review Concierge works: we monitor, draft, you approve, we report
  1. A 15-minute call to capture your brand voice, plus a one-time Google access grant (5 minutes).
  2. We watch your reviews around the clock.
  3. Each new review lands in your inbox with a drafted reply — tap approve or edit.
  4. Every week you get a one-page report on what customers are saying.

Why It Matters

Good reviews bring more customers through the door

Online reviews drive local buying decisions — most customers check them before choosing a business, and businesses that answer their reviews win more customers. Right now your competitors’ answered reviews are winning the tap — we make sure it’s yours.

Book a Free Consultation

Get your free review teardown: we’ll compare your Google presence against your 3 nearest competitors and show you exactly where you’re losing customers — free, one page, no pitch attached.

  • No-obligation consultation
  • Clear scope and recommendations
  • Practical next steps for your business
Scroll to Top